Tobias Irastorza

Tobias Irastorza

> FULL-STACK MOBILE DEVELOPER | REACT NATIVE, PHP/LARAVEL, NODE.JS/TYPESCRIPT

>> ABOUT

Full-stack mobile developer at PicallEx since 2022, working on a CRM for contact centers. I develop iOS and Android applications with React Native, real-time communication services, and integrations with WhatsApp, Salesforce and HubSpot. My work spans UI design, backend services and deployment, with a focus on clear interfaces and reliable communication.

>> WORK EXPERIENCE

PicallEx

2022 - Present

> Full-Stack Mobile Developer

  • Agent mobile app (2023 - present): developed and maintained the iOS and Android app agents use to take calls and chats from their phones, and rebuilt its interface.
  • WhatsApp by QR (2024 - present): sole author of the service that lets companies connect their own WhatsApp numbers to the CRM, with messages, media and groups.
  • CRM integrations (2025 - present): worked on connecting PicallEx to Salesforce and HubSpot, so customer data and calls reach the systems clients already use.
  • Calling and dialer (2025 - present): added FlexPBX as a second dialer engine behind a shared provider contract (PHP/Laravel, Vue 3), with progressive and power modes, a campaign wizard, live metrics and answering-machine detection; also built the scheduled callback dialer and caller ID rotation by geolocation.
  • Automations (2026 - present): worked with the team on the engine that lets clients automate follow-ups without developers (Laravel, Node.js on a Tiledesk fork, MongoDB, Redis); built stop rules, wait steps, business-day scheduling and signed inbound webhooks.
  • React Native
  • PHP/Laravel
  • Node.js
  • TypeScript
  • AWS

Good Game

2020 - 2022

> Employee

  • Provided technical support and troubleshooting for hardware and software issues
  • Delivered customer service and sales support across multiple platforms
  • Sales
  • IT Support
  • Customer Service

>> EDUCATION

> ITEC

2021 - 2023
Software Technician

>> SKILLS

  • React Native
  • TypeScript
  • JavaScript
  • iOS / Android
  • Firebase (FCM)
  • Node.js
  • PHP
  • Laravel
  • MySQL
  • REST APIs
  • WebSockets
  • Webhooks
  • AWS (serverless)
  • Docker
  • CI/CD
  • WhatsApp (Baileys, WAHA, Meta)
  • Salesforce
  • HubSpot
  • VoIP / SIP